Team tool

5-minute callback script

New orders land here automatically with the customer's phone, address, ZIP and totals. Pick the order, read the script, then mark it called. Every order carries a $15 setup hold, so the promise is a call within 5 minutes.

Team access code

No orders in the queue yet — new checkouts appear here within seconds.

Order details

Customer name

Phone

Address

ZIP

Item subtotal ($)

Items on the order

Fulfillment

Date

Window

Quote recap

Call this number: —
Address: —
ZIP zone: Enter a 5-digit ZIP
Scheduled: Sunday, October 18 · Morning (9am – 12pm)
Item subtotal: $0.00
Setup & hold: $15.00 (paid)
Delivery quote: —
Order total: $15.00

What to say

Hi there, this is Second Chance Furniture by The Junkiez calling about your order — thanks so much for buying with us.

I've got your item set aside and marked sold.

Your $15 setup hold is already paid, so the piece is locked in for you and we're just confirming timing.

We have you down for delivery to your address. Once I have your ZIP I can confirm the delivery cost. Does Sunday, October 18 during the Morning (9am – 12pm) window work for you?

[object Object] If anything changes, call or text us at (323) 547-5879 and we'll move it — no fee as long as it's 24 hours ahead.

Great — you'll get a text and email confirmation with those details in a minute. Anything else you're looking for? We get new pieces in daily.